Personal Shopper
Core
Lead the eCommerce process for receiving, picking, bagging, and storing grocery orders for customer pick-up.
Role type
eCommerce fulfillment associate
Builds
Customer pick-up orders
Domain
Grocery retail / eCommerce logistics
Deliverable
product features
Required skills
order picking, quality control, customer service, problem resolution, product knowledge, MS Office proficiency
Preferred skills
retail experience, suggestive selling, organization
Responsibilities
receive and pick online grocery orders, review special instructions and handle substitutions, ensure quality control and proper temperature storage, scan and confirm order totals, report issues and damages, resolve customer complaints, provide customer service
Seniority
Entry-level, hands-on IC