Float Teller
Core
Specializes in branch customer experience through digital engagement, lobby management, transactional processing, and retail servicing interactions while traveling between branches.
Role type
Front-line retail banking teller
Builds
Customer transactions and branch operational activities
Domain
Banking / Retail Finance
Required skills
Cash handling, data entry, customer service, lobby management, AML/BSA/KYC compliance, internal controls, digital demonstrations, sales opportunity identification
Preferred skills
Bilingualism
Technologies
Internet user-level technology, banking systems
Responsibilities
Process customer transactions accurately, balance accounts, manage lobby flow, educate customers on digital tools, handle escalated account issues, complete operational tasks (cash ordering, vault, ATM, wires), conduct AML/BSA/KYC activities
Seniority
Entry-level, individual contributor