Lead Customer Service
No visa sponsorship
Core
Supervise and direct front-end store operations, manage transactions, and ensure financial best interests of the store.
Role type
Lead Customer Service (Front-end Operations)
Builds
Store front-end operations and customer experience
Domain
Grocery retail
Deliverable
product features
Required skills
Transaction processing, inventory management, staff supervision, budget management, financial analysis, suggestive selling
Responsibilities
Accurately perform all transactions including cash, cards, and coupons; manage return-to-stock and perishable items; train others on department activities; manage selection, scheduling, and supervision of staff; handle spoiled/damaged products; maintain clean and well-stocked department.
Seniority
Lead, supervisory IC