Teller
Core
Frontline branch associate managing lobby operations, processing financial transactions, and driving digital adoption for customers.
Role type
Entry-level retail banking teller
Builds
In-branch customer service interactions and transactional processing
Domain
Banking / Retail Finance
Deliverable
product features | client delivery
Required skills
Cash handling, data entry, customer service, digital demonstration, compliance adherence (AML/BSA/KYC), time management, prioritization
Preferred skills
Bilingual communication
Technologies
Internet user-level technology, core banking systems
Responsibilities
Greet and manage lobby traffic, process accurate financial transactions, educate customers on digital self-service tools, handle escalated account issues, perform operational tasks (cash ordering, vault, ATM, wire transfers), and maintain regulatory compliance records.