Residential Mortgage Assistant Sales Manager
Core
Assist the Residential Mortgage Sales Manager, manage Loan Counselor training, and support community marketing and compliance.
Role type
Senior IC mortgage operations manager
Builds
Mortgage loan processing workflows and team training programs
Domain
Banking / Residential Mortgage
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
federal registration compliance (SAFE Act), program development, coaching and mentoring, staffing management, performance appraisal, hiring and termination, audit implementation, regulatory issue resolution
Preferred skills
oral and written communication, interaction with all personnel levels, interpersonal ability
Technologies
personal computers, software
Responsibilities
Manage training process for Loan Counselors including program development and on-going coaching/mentoring, Promote the Bank's image through community events, Respond to customer inquiries and complaints, Assist in coordination and presentation of marketing materials, Participate in weekly management support team meetings, Assist in managerial authority concerning staffing, performance appraisals, promotions, hiring, and terminations, Maintain M&T internal control standards including timely implementation of audit points
Seniority
Senior, hands-on IC