Scientific Support Specialist – Endotoxin Detection Systems & Microbiology
Core
Provide expert scientific and technical support for Lonza's endotoxin testing portfolio, including reagents, consumables, software solutions, and instrumentation such as the Nebula® Multimode Reader and PyroTec™ PRO Automated Endotoxin Testing System.
Role type
Senior Scientific Support Specialist (Microbiology & Endotoxin Testing)
Builds
Endotoxin testing solutions, reagents, and instrumentation for regulated environments
Domain
Life Sciences / Pharmaceutical Microbiology / Endotoxin Testing
Required skills
Gram-negative bacterial physiology, Lipopolysaccharides (LPS) structure and function, bacterial endotoxin biology, microbial contamination control, environmental monitoring, WFI systems, cleanroom microbiology, aseptic manufacturing, LAL assay principles, endotoxin chemistry, method suitability testing, inhibition/enhancement testing, assay data interpretation, statistical evaluation, Nebula® Multimode Reader operation, PyroTec™ PRO System workflow, IQ/OQ/PQ qualification protocols, laboratory automation principles, optical detection technologies, robotic liquid handling, LIMS, data integrity principles
Preferred skills
PhD in Microbiology, Biochemistry, Pharmaceutical Sciences, or related field
Technologies
Nebula® Multimode Reader, PyroTec™ PRO System, LIMS
Responsibilities
Troubleshoot complex assay performance, contamination, inhibition/enhancement, and validation issues; Interpret customer-generated data and recommend corrective actions; Support product investigations, complaint handling, and root cause analyses; Act as scientific expert for instrument configuration, method setup, software workflows, and data analysis; Deliver scientific training programs to customers and internal teams; Develop application notes, troubleshooting guides, FAQs, and technical presentations; Support customer audits and scientific documentation requests; Assist with method suitability and validation studies
Seniority
Senior, hands-on IC