Technical Service Specialist.
Core
Field-based technical service, preventive maintenance, and repair of medical technologies for healthcare providers.
Role type
Field Service Engineer (Medical Devices)
Builds
Ensures uptime and safe operation of critical medical equipment for hospitals and clinical engineering teams.
Domain
Healthcare / Medical Devices / Field Service
Deliverable
physical/clinical work
Required skills
troubleshooting electronic/electro-mechanical systems, preventive maintenance execution, installation of medical equipment, relationship building with clinical engineering teams, service documentation management, regulatory compliance adherence
Preferred skills
hospital environment experience, preventive maintenance program knowledge, service contract renewal support, customer training delivery, Clinical Engineering environment familiarity
Technologies
Computerized Maintenance Management Systems (CMMS)
Responsibilities
Perform installation, maintenance, troubleshooting, and repair of medical equipment; Execute scheduled preventive maintenance visits; Build relationships with Clinical Engineering and Electro-Bio Medical Engineering teams; Achieve service performance and customer satisfaction metrics; Identify opportunities for service contract sales and renewals; Maintain accurate service documentation and regulatory compliance records.
Seniority
Mid-level, hands-on IC