Customer Service Representative - Milwaukee Tool
Based in Canada
Core
Deliver best-in-class service to internal and external customers at a factory service center, handling repairs, inventory, and transactions.
Role type
Customer Service Representative
Builds
In-branch repairs, instant tool replacements, and showroom stock replenishment
Domain
Power tools and accessories retail/service
Deliverable
client delivery
Required skills
business communication, organization, computer skills, attention to detail, conflict resolution, product knowledge
Preferred skills
experience with electric tools
Responsibilities
Answer phones, place orders, log in tools, complete inventory counts, assist walk-in traffic, maintain monetary transactions, record maintenance, prioritize in-branch repairs, conduct warranty assessments, perform showroom merchandising
Seniority
Entry-level to Mid-level, hands-on IC