Lonza Capability Centers Design & Technology Transformation Lead
Core
Designing the global operating model, technology strategy, and transformation roadmap for Lonza's Capability Center network to enable scalable, efficient, and future-ready service delivery.
Role type
Senior Director, Global Capability Center Design & Technology Transformation Lead
Builds
Global service delivery operating model, multi-site transformation roadmap, enterprise architecture, and digital platform capabilities
Domain
Life Sciences / Global Business Services (GBS) / Enterprise Architecture
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Global Capability Center (GCC) operating model design, multi-site transformation leadership, enterprise architecture, SAP S/4HANA implementation, digital platform strategy, stakeholder management, external partner management, organizational design, automation and AI enablement, data governance
Preferred skills
Life sciences/pharmaceuticals industry experience, India-based GCC experience, TOGAF, ITIL, PMP, Lean Six Sigma certifications
Technologies
SAP S/4HANA, enterprise architecture frameworks, service management platforms, workflow solutions, AI/automation tools
Responsibilities
Define global operating model and site strategy for Capability Centers, develop long-term transformation roadmap, serve as enterprise design authority, design Center of Excellence framework, lead end-to-end technology strategy, partner with Enterprise IT and external vendors, ensure compliance with architecture and security standards, lead cross-functional workshops, manage consulting partners, build and lead high-performing teams
Seniority
Senior Director, strategy & mentorship
