Clinical Specialist CRM - Burbank / Sherman Oaks
Core
Provide technical, educational, operational, and sales support for Cardiac Rhythm Management (CRM) devices and therapies to assist the district in meeting sales and customer service objectives.
Role type
Clinical Specialist (Field Sales & Technical Support)
Builds
Cardiac Rhythm Management (pacing, defibrillation, remote monitoring) product adoption and customer satisfaction
Domain
Healthcare / Medical Devices / Cardiology
Deliverable
product features
Required skills
CRM device troubleshooting, system checks/interrogations, implant support, inventory management, physician education, sales support, competitive analysis, field training
Preferred skills
Nursing or biomedical engineering background, Cath lab/EP lab experience, cardiology knowledge, Microsoft tools proficiency, Salesforce.com expertise
Technologies
CRM devices, programmer software, Salesforce.com, Microsoft tools
Responsibilities
Perform system checks and interrogations on CRM devices; support implant procedures; educate physicians and staff on CRM products; coordinate operational support including inventory and documentation; travel extensively (approx. 80%) to customer clinics and hospitals; maintain technical expertise on new therapies and products.
Seniority
Mid-level, hands-on IC