CareerPlan

Lead Business Analyst, Customer Personalization

Cincinnati, OH, USFull-time2026-11-03 → 2026-11-10

Core

Liaison between IT, Operations, and business lines to analyze non-standard needs, document requirements, and resolve complex system problems for banking applications.

Role type

Lead Business Analyst

Builds

New and existing banking applications and system enhancements

Domain

Banking / Financial Services

Required skills

Business systems knowledge, SDLC/Testing QA, Project leadership, System enhancement planning, Operational procedure review, Production problem analysis, Programming resource coordination

Preferred skills

PM Methodology, Communication and presentation

Technologies

SDLC, Testing QA

Responsibilities

Functions as liaison between business line, operations, and technical areas; Acts as team leader for projects; Plans, tests, and implements system enhancements; Identifies and documents business needs; Reviews operational procedures for automation and efficiency; Provides input into project plans and prioritization; Partners with technical areas to resolve system and process problems; Works with programming resources to ensure development to specification.

Seniority

Senior, hands-on IC