Field Service Engineer
Core
Senior Field Service Engineer responsible for equipment support, installation, commissioning, maintenance, and troubleshooting of medical devices at customer sites.
Role type
Senior Field Service Engineer (Medical Devices)
Builds
Medical device installations, maintenance, and repairs for hospital clients
Domain
Healthcare / Medical Technology
Deliverable
physical/clinical work
Required skills
Medical device troubleshooting, installation and commissioning, radiation safety compliance, customer SLA management, technical guidance to junior staff, problem-solving, hospital environment navigation
Preferred skills
None stated
Technologies
None stated
Responsibilities
Perform pre-delivery inspection, installation, and commissioning of medical equipment; conduct planned maintenance and breakdown repairs; act as main contact point for local customers; manage customer expectations and SLA compliance; provide technical guidance to lower-level employees and third-party providers; advise customers on service options; escalate field issues
Seniority
Senior, hands-on IC
