Product Service & Sustaining Engineer
Core
Drive design and product improvement efforts to ensure high operational availability, reliability, and low life-cycle maintenance cost of hydrogen infrastructure products.
Role type
Product Service & Sustaining Engineer
Builds
Hydrogen infrastructure products including liquid hydrogen storage tanks, cryogenic pumps, vaporizers, compressors, and pressure vessels
Domain
Clean energy / Hydrogen fuel cell infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Electrical systems engineering, Controls engineering, Mechanical engineering, PLC programming, SCADA systems, DCS, Root cause analysis (8D), Process safety equipment knowledge, P&ID interpretation, Electrical schematics reading, Field troubleshooting, Change management (MOC), Warranty data analysis, Technical training delivery
Preferred skills
Gas handling principles, Fluid systems engineering, Industrial codes and standards familiarity, Cross-functional collaboration, Project management
Technologies
PLCs, SCADA, DCS, 8D methodology, MOC process
Responsibilities
Develop and release service engineering deliverables for maintenance and diagnostics, Perform root cause analysis and drive corrective actions, Execute field design changes and retrofits, Support customer escalations with technical analysis, Act as technical liaison during commissioning, Analyze warranty data to inform design improvements, Provide technical training to clients and staff, Travel to customer locations for repair and troubleshooting
Seniority
Mid-Senior, hands-on IC
