Technical Svc Spec
Core
Connects commercial operations, supply chain, and channel management to support new product launches, phase-in/phase-out management, and backorder risk reduction.
Role type
Technical Service Specialist (Supply Chain & Operations)
Builds
Operational efficiency and timely product supply for Medtronic's healthcare business
Domain
Healthcare / Supply Chain & Logistics
Deliverable
product features
Required skills
Project management, Advanced data analysis and reporting (MS Excel), Risk identification and process optimization, Complex stakeholder communication and negotiation, English (TOEIC 740+)
Preferred skills
Commercial operations experience, New product launch experience, Medical industry experience, Power BI data visualization
Technologies
SAP, MS Office Suite, Power BI
Responsibilities
Act as a communication hub between operations units and function teams to drive efficiency. Manage logistics operations including shipping schedules, allocation planning, and partner coordination. Effectively manage backorders by identifying risks, prioritizing shipments, and maintaining clear communication. Coordinate logistics for new product introductions and lifecycle transitions. Execute daily tasks including order confirmation, allocation instructions, and inventory inquiries. Resolve operational issues such as SAP outages and logistics claims. Execute logistics strategies during peak periods to support delivery and sales targets.