Senior Systems Engineer
Core
Senior Systems Engineer managing the operational resilience, deployment, and client-facing operations of the Pronto Digital Policing application for UK police forces.
Role type
Senior Systems Engineer (Hosted Application Operations)
Builds
Pronto Digital Policing application (mobile policing apps) for UK police forces and emergency services
Domain
Public Safety / Law Enforcement / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
SQL Server administration, AWS/Azure/Private Cloud management, Docker/Kubernetes, Python/Bash/PowerShell scripting, Grafana/Prometheus monitoring, incident management, stakeholder communication, technical mentorship
Preferred skills
Enterprise architecture design, SSL/TLS management, CMDB administration, change request management
Technologies
SQL Server, AWS, Azure, Docker, Kubernetes, Python, Bash, PowerShell, Grafana, Prometheus, Windows, Linux
Responsibilities
Lead technical sections of customer service reviews and weekly meetings with police stakeholders; Monitor system performance against SLAs and drive improvements; Coordinate release management, hotfixes, and platform deployments; Manage SQL Server clusters and ensure data integrity/security; Author Interface Control Documents (ICDs) for system integration; Investigate and resolve complex system issues; Mentor junior engineers
Seniority
Senior, hands-on IC with leadership responsibilities