Store Assistant Manager
Core
Oversee daily store operations, manage staff schedules and performance, ensure customer service excellence, and maintain facility and inventory controls at a fuel and convenience store.
Role type
Store Assistant Manager (retail/convenience)
Builds
Fuel station operations, convenience store retail sales, and customer service experiences
Domain
Retail / Convenience Store / Fuel Station
Deliverable
product features
Required skills
Staff scheduling and supervision, customer service and conflict resolution, cash handling and financial controls, inventory management, shift supervision, basic business planning
Preferred skills
Retail and management experience, knowledge of business principles, ability to work flexible shifts including nights and weekends
Technologies
Cash registers, fuel consoles, lottery machines, telecom transaction systems, computer keyboards
Responsibilities
Coach staff on customer service and resolve customer issues, schedule employees to maximize service, perform shift supervision and assume manager duties when needed, maintain facility cleanliness and equipment, manage cash, sales, and inventory records, ensure accurate transaction entry and banking, report incidents and discrepancies, prepare daily and weekly reports
Seniority
Mid-level, hands-on IC