Shift Supervisor
Core
Supervise customer service representatives, manage shift operations, handle cash and inventory controls, and maintain store facility standards at a Circle K convenience store.
Role type
frontline retail shift supervisor
Builds
store operations and customer experience
Domain
retail / convenience store
Required skills
cash handling, inventory management, staff supervision, customer service, facility maintenance, sales control, shift auditing
Preferred skills
retail sales experience, high school diploma or GED, basic arithmetic proficiency
Technologies
cash register, multi-function fuel console, lottery machines, money order machine, telecom transactions, computer keyboard
Responsibilities
greet customers and provide assistance, ring up sales and handle payments, perform cleaning and housekeeping duties, maintain stock and rotate merchandise, control cash shortages and inventory levels, monitor shift sales and complete daily close-out functions, supervise customer service representatives and coach new employees, report incidents and unsafe conduct, complete end-of-shift reports and timekeeping records
Seniority
entry-level, hands-on IC