CareerPlan

Concession Manager - Tommy Hilfiger & Calvin Klein (Stratford)

John Lewis Stratford London, GBFull-time2026-10-05 → 2026-11-10

Core

Lead a concession team at a Tommy Hilfiger or Calvin Klein store to drive sales, manage operations, and deliver a premium customer experience.

Role type

Senior retail store manager (concession)

Builds

Sales performance, team productivity, and brand standards for Tommy Hilfiger and Calvin Klein concessions

Domain

Fashion retail

Deliverable

product features

Required skills

retail operations management, budgeting, sales performance analysis, people management, visual merchandising, staff training, conflict resolution

Preferred skills

brand ambassador mindset, adaptability, energetic leadership

Responsibilities

Partner with Area Manager to achieve sales and wage budgets; manage store opening/closing and sales floor operations; execute visual merchandising standards; analyze store reports and create action plans; lead staff meetings and training; recruit and hire store personnel; manage daily sales, payroll, and expenses.

Seniority

Senior, hands-on IC