Senior Application Analyst
Core
Provide strategic Level 3 application support and lead business analysis to deliver technology solutions enhancing business capability and supporting transformation programs.
Role type
Senior Business Analyst (Application Support & Transformation)
Builds
Technology solutions for business transformation, process improvements, and major system enhancements
Domain
Fashion retail, eCommerce, omni-channel, enterprise applications
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Business analysis, requirements gathering, capability design, gap analysis, process design, UAT coordination, stakeholder management, project planning, change management, L3 functional/technical support, API integration, SQL, application architecture, data architecture, master data management
Preferred skills
Experience with Aptos, SAP ERP, Adobe Commerce, Salesforce Commerce Cloud, PIM solutions, reporting systems, planning solutions, allocation tools, OMS, MarTech solutions, integration tools, apparel/fashion/eCommerce industry knowledge
Technologies
Aptos, SAP ERP, Adobe Commerce, Salesforce Commerce Cloud, PIM, OMS, MarTech, APIs, SQL
Responsibilities
Deliver business transformation programs within scope, budget, and timelines; Lead business analysis activities including requirements gathering and future-state process design; Facilitate data validation, UAT, and end-user training; Mentor stakeholders on IT tools and methodologies; Develop project scopes and detailed project plans; Coordinate internal teams and external vendors; Manage changes to project scope, schedules, and costs; Provide L3 support for complex application and integration issues; Partner with IT and business teams for cross-functional initiatives
Seniority
Senior, hands-on IC with strategic oversight