Lead Customer Service Representative
Core
Greet customers, operate cash registers, make purchase suggestions, and lead shifts to maintain store standards and provide fast, friendly service.
Role type
Lead Customer Service Representative (Retail)
Builds
Retail store operations and customer service experiences
Domain
Retail
Deliverable
product features
Required skills
Cashiering, customer care, sales, shift leadership, team coordination, problem-solving, physical stamina
Preferred skills
Retail experience, entry-level management experience, sales associate experience
Responsibilities
Greet customers, run the register, make purchase suggestions, lead shifts, maintain store appearance, interact with customers daily, supervise entry-level employees
Seniority
Entry-level, hands-on IC
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