Technical Service Representative
Core
Field service and technical support for papermaking finishing equipment, including installation, commissioning, troubleshooting, maintenance, repairs, and operator training.
Role type
Senior IC technical service representative (field)
Builds
Papermaking finishing equipment uptime and operational efficiency
Domain
Industrial manufacturing (paper/pulp)
Deliverable
physical/clinical work
Required skills
mechanical troubleshooting, preventive maintenance, equipment installation, commissioning, operator training, site audits, documentation
Preferred skills
mechanical aptitude, independent field management, extensive travel
Technologies
papermaking finishing equipment
Responsibilities
Provide technical support and advisory services to customers and contractors; Assist with equipment installation, startup, and commissioning activities; Perform preventive maintenance, troubleshooting, repairs, and field service work; Prepare service reports and maintain accurate documentation; Train customer personnel on equipment operation and maintenance; Conduct site audits and identify opportunities for equipment and process improvements.
Seniority
Mid-level, hands-on IC