Customer Service Representative
Core
Provides prompt customer service, handles cash sales, maintains store cleanliness, and manages inventory at a gas station/convenience store.
Role type
retail associate (customer service & operations)
Builds
fuel console operations, lottery transactions, merchandise sales, and store facility upkeep
Domain
retail / convenience store
Deliverable
product features (sales transactions) | physical/clinical work (store maintenance)
Required skills
cash handling, customer greeting, inventory stocking, equipment operation, basic arithmetic, physical lifting
Preferred skills
retail sales experience, high school diploma or GED
Technologies
cash register, fuel console, lottery machine, telecom transaction device
Responsibilities
greet customers and process sales transactions, maintain store cleanliness and equipment, stock merchandise and rotate inventory, report safety incidents and inventory discrepancies, perform physical tasks like lifting and cleaning
Seniority
entry-level, hourly associate