Software Deployment Engineer
Core
Maintain high-performance delivery and support for software products, ensuring customer satisfaction and adherence to SLAs while driving improvements in delivery quality and cost efficiency.
Role type
Senior IC software deployment and delivery engineer
Builds
Software delivery pipelines, support operations, and product quality improvements
Domain
Software industry / IT Operations / Delivery
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Platform management, SDLC knowledge, project management methodologies, risk management, analytical skills, technical design tool proficiency
Preferred skills
Modern technology adoption, stakeholder relationship building, business strategy alignment, information security process improvement
Technologies
Jira, Trello, Microsoft Project, Halo, Visio
Responsibilities
Investigate and resolve support tickets from start to finish, interpret client requirements for reliable estimates, work with development teams to improve product deliverability, maintain adherence to information security and GDPR policies, provide recommendations to reduce delivery costs and fault rates
Seniority
Experienced, hands-on IC
