Clinical Consultant
Core
Provide ongoing clinical partnership and support to optimize Smart Care solutions, strengthen adoption, and improve clinical processes within assigned customer accounts or a defined geographic region.
Role type
Senior clinical consultant (nursing)
Builds
Post-sale clinical success, customer satisfaction, solution adoption, and outcomes achievement for healthcare clients
Domain
Healthcare / Clinical operations / Smart Care solutions
Deliverable
client delivery
Required skills
Nursing licensure (RN), clinical workflow optimization, data analysis, stakeholder partnership, strategic planning, problem-solving
Preferred skills
Clinical consulting experience, nursing informatics certification, quality management certification, project management
Technologies
Microsoft Office (Excel, Word, PowerPoint, Outlook)
Responsibilities
Deliver on established Smart Care goals and account-level metrics; Partner with sales and customer success to execute post-sale clinical strategies; Analyze clinical and operational data to assess solution effectiveness; Provide voice-of-customer feedback to refine clinical tools and processes; Independently deliver clinical recommendations and resolve customer challenges; Participate in training, meetings, site visits, and industry events
Seniority
Mid-to-Senior level with 4+ years experience