Field Service Technician - Communications - New York City
Core
Provide onsite technical service, troubleshooting, repair, and maintenance for Stryker Communications medical technology products at customer sites.
Role type
Field Service Technician (Medical Communications)
Builds
Medical communication systems, surgical lighting, and networking equipment for healthcare facilities
Domain
Healthcare / Medical Technology
Deliverable
physical/clinical work
Required skills
troubleshooting, repair, maintenance, cable termination, basic electronic and mechanical aptitude, knowledge of video/audio/data communications, OR etiquette, Microsoft Office
Preferred skills
installation or production line experience with Stryker Communications, 2-3 years industry field service experience, ability to learn new systems quickly
Responsibilities
Perform field service and quality checks on equipment, follow written procedures for mechanical/electrical systems, manage service calls from issue to resolution, partner with Operations and R&D, provide onsite training to staff, support post-market surveillance and FDA reporting, maintain compliance with quality systems
Seniority
Entry-level to Mid-level, hands-on IC