CX Technical Project Manager
Core
Lead high-impact technical integrations and cross-functional operational initiatives bridging core engineering with customer experience delivery.
Role type
Senior IC Technical Project Manager
Builds
Technical integrations and operational customer experience campaigns
Domain
Industrial technology (construction, geospatial, government, transportation)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Project management, Agile frameworks, Jira, Asana, PI planning, Technical data flow communication, Operational handoff optimization, Ambiguous request structuring
Preferred skills
PMP certification, Customer experience background, Marketing tech enablement, Enterprise SaaS experience
Technologies
Jira, Asana
Responsibilities
Lead diverse project portfolio balancing technical integration and operational campaigns; Facilitate agile cadences, PI planning, and dependency mapping; Serve as strategic bridge between engineering and non-technical stakeholders; Optimize request pipelines and operational handoffs; Apply adaptable execution strategies for technical and operational projects
Seniority
Senior, hands-on IC
