Service Specialist
Core
Deliver on-site and remote field service support, maintenance, technical advisory, and backup for board and paper mill customers.
Role type
Senior Field Service Specialist (Mechanical Engineering)
Builds
Maintenance services, shutdown execution, installation support, and commissioning for pulp, paper, and energy industries.
Domain
Industrial machinery (paper/board mills) and field services
Deliverable
physical/clinical work
Required skills
Mechanical engineering expertise, field service leadership, mechanical condition assessment, shutdown planning, technical reporting, commercial opportunity identification, stakeholder presentation, safety compliance, travel management
Preferred skills
Paper and board machine technology experience, multinational support environment experience, technical-commercial follow-up
Technologies
Field service tools, documentation systems, maintenance planning software
Responsibilities
Execute field service assignments including maintenance, shutdowns, and troubleshooting; supervise Field Service technician teams; provide expert on-site advisory to customer maintenance teams; lead mechanical condition assessments and audits; plan and schedule maintenance services; prepare high-quality service reports; support commercial development by identifying service opportunities; present technical findings to customer stakeholders; coordinate on-site activities with customers and subcontractors.
Seniority
Senior, hands-on IC with team leadership