Lead Solutions Engineer– Back Office Transformation
Core
Mid-level Solutions Engineer driving efficiency and transformation across back-office business units (HR, Legal, Finance, Marketing) by implementing process improvements, standard automation, AI-assisted workflows, and agent-based solutions.
Role type
mid-level Solutions Engineer (AI/Automation)
Builds
practical solutions for back-office workflows including process cleanup, standard automation, AI-assisted workflows, and agent-based solutions
Domain
Enterprise back-office operations + Generative AI & Automation
Deliverable
production ML models | product features
Required skills
Python programming, Large Language Models (LLMs), Generative AI, prompt engineering, Retrieval-Augmented Generation (RAG), embeddings, search, caching, agentic development patterns, APIs, MCP
Preferred skills
taking AI/automation solutions from prototype to production, hands-on experience with agentic frameworks, cross-functional business environment exposure
Technologies
Python, LLMs, RAG, embeddings, search, caching, MCP
Responsibilities
Partner with back-office teams to understand workflows and pain points; Assess opportunities for process cleanup, automation, or AI solutions; Design, prototype, test, deploy, and iterate on practical solutions; Make pragmatic tradeoff decisions based on business impact and constraints; Work with IT to obtain access and data; Document workflows and solution logic for technical and non-technical stakeholders
Seniority
Mid-level, hands-on IC
