Radiology Team Lead Coordinator
Core
Coordinate radiology operations, manage staff schedules, and ensure patient flow and equipment availability across multiple modalities.
Role type
Radiology Team Lead Coordinator
Builds
Patient scheduling, staff coverage, and operational compliance for radiology services
Domain
Healthcare / Radiology
Required skills
Customer service, organizational skills, problem solving, critical thinking, priority setting, MS Word, MS Excel, phone/fax/copy machine/scanner/email/voice mail operation, imaging/patient care/filming equipment operation, power injectors, storage devices, teleradiology system/PACS system
Preferred skills
Radiology experience, front desk experience, tech-aide experience, computerized materiel management systems experience
Responsibilities
Create an environment that promotes customer service excellence, answer and place calls, take and relay messages, handle requests/problems, train new tech aides, serve as a liaison between staff/physicians/patients/manager, assist in managing staff schedules and PTO calendar, assist in scheduling/rescheduling patients, oversee room availability for each modality, report system outages and facilitate maintenance for all equipment, place IT/Facility tickets, oversee NYN communication chat with radiologists, match orders in PACS, maintain harvest downtime procedures, monitor the not read list daily, secure prior authorization for tests, order necessary supplies and maintain inventory, assist in monitoring sites for State inspections compliance, maintain and track dosimeter reports for staff, assist manager in operational efficiencies and financial goals