Technical Customer Support Professional
Core
Deploy and support Trimble Unity cloud-based construction software on hosted and on-premise customer servers, bridging complex software solutions with seamless operations.
Role type
TechOps Engineer (Cloud Infrastructure & Deployment)
Builds
Trimble Unity (Project Management Information System for construction/facility owners)
Domain
Construction technology, Geospatial, Cloud Infrastructure
Deliverable
production ML models | product features | infrastructure
Required skills
Cloud platform management (AWS/Azure), Systems administration, Networking (IP, subnets, routing), Server provisioning, Virtualization (VMWare/Hyper-V), Cloud security (IAM, encryption), Scripting (Python/Bash/PowerShell)
Preferred skills
Business Accounting basics, Viewpoint software familiarity
Technologies
AWS, Azure, VMWare, Hyper-V, KVM, Python, Bash, PowerShell
Responsibilities
Design deployment strategies and manage timelines, Act as subject matter expert for deployed systems, Deliver user training and resolve technical queries, Create deployment documentation and automate processes
Seniority
Mid-level, hands-on IC