Technical Customer Support Professional
Core
Deploy and support Trimble's connected systems and Viewpoint software on hosted and on-premise customer servers, bridging complex software solutions with seamless operations.
Role type
TechOps Engineer (Infrastructure Deployment & Support)
Builds
Infrastructure deployments and system rollouts for global clients in construction, geospatial, and logistics sectors.
Domain
Construction, Geospatial, and Logistics technology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Cloud platform management (AWS/Azure), Systems administration, Networking, Server provisioning, Configuration management, Troubleshooting, Virtualization, Cloud security (IAM, encryption)
Preferred skills
Python/Bash/PowerShell scripting, Business Accounting basics, Payroll Management basics, Viewpoint software expertise
Technologies
AWS, Azure, VMWare, Hyper-V, KVM, Viewpoint
Responsibilities
Design deployment strategies and manage timelines, Act as subject matter expert on deployed systems, Assist end-users and deliver training sessions, Create and maintain deployment documentation, Optimize deployment processes and tools
Seniority
Mid-level, hands-on IC
