Customer Service Engineer II
Core
Deliver challenging acoustic, vibro-acoustic, and aero-acoustic service projects and provide advanced technical support for the Actran simulation software to global customers.
Role type
Senior IC Customer Service Engineer (Acoustics)
Builds
Proof of concepts and validated engineering solutions using Actran and other CAE software for automotive, aerospace, and audio industries.
Domain
Acoustics, NVH simulation, CAE software services
Deliverable
client delivery
Required skills
Acoustics expertise, NVH simulation, CAE software proficiency (Actran, Nastran, ANSA, Comsol, Ansys, etc.), Python, Matlab, technical documentation creation, training delivery, problem-solving
Preferred skills
Industrial environment experience, Solid Mechanics/Fluid Mechanics/Civil Engineering background
Technologies
Actran, Nastran, ANSA, META, scFLOW, SimCenter 3D, VA-One, Comsol, Wave-6, Ansys, Optistruct, Abaqus, StarCCm+, Fluent, PowerFlow, Python, Matlab, VS Code
Responsibilities
Deliver acoustic service projects, create and validate proof of concepts, provide advanced technical support, conduct customer training, update technical documentation, support regional teams and distributors
Seniority
Mid-Senior, hands-on IC