Technical Product Manager
Core
Managing strategy, roadmap, and delivery of Cross Journey Experiences (XJE) and Data Products to create connected, personalized customer experiences across the Hagerty ecosystem.
Role type
Technical Product Manager
Builds
Digital products leveraging customer identity, behavioral data, and personalization for the Hagerty ecosystem.
Domain
Automotive insurance, membership, and digital experiences
Deliverable
product features
Required skills
Product roadmap definition, translating business needs to user stories, cross-functional partnership, data analysis for product decisions, product discovery, backlog prioritization, Agile delivery, technical understanding of APIs and data flows
Preferred skills
Personalization and customer identity platforms, CDPs, A/B testing platforms, consumer-facing digital products in insurance/eCommerce, data products and recommendation systems, product management tools (Azure DevOps, Jira, Figma)
Technologies
Azure DevOps, Jira, Figma
Responsibilities
Manage product initiatives improving customer experiences, define and execute product roadmaps, translate needs into requirements and acceptance criteria, partner with engineering and data teams, analyze customer behavior and product performance, participate in customer discovery and usability testing, prioritize backlog items, support Agile delivery ceremonies, monitor feature performance post-launch, document product requirements and business rules
Seniority
Mid-level, hands-on IC
