Decision Science Analyst III
Core
Map customer journeys, quantify retention risk, and support pricing decisions for subscription and auto insurance products.
Role type
Senior Decision Science Analyst (Customer Analytics)
Builds
Retention strategies, pricing frameworks, and personalized customer experiences.
Domain
Insurance (P&C) and Subscription Services
Deliverable
production ML models | dashboards & analysis
Required skills
SQL, Snowflake, dbt, Tableau, statistical modeling, survival/churn analysis, A/B testing, demand elasticity analysis, segmentation
Preferred skills
Python, SAS, SPSS, Stata, R, experience in P&C insurance or fintech
Technologies
Snowflake, dbt, Tableau, SQL
Responsibilities
Design and document data models for business intelligence; Build and maintain Tableau dashboards tracking KPIs; Map customer journeys across subscription and P&C insurance products; Build and maintain survival and churn analyses; Support pricing analysis by quantifying elasticity of demand; Develop recommendation logic for next-best-action and personalization.
Seniority
Senior, hands-on IC
