Service and support Specialist
Core
Manages Order-to-Cash processes, supply and demand operations, and logistics for import, export, and domestic orders for a global chemical company.
Role type
Senior operational specialist (Order-to-Cash & Supply Chain)
Builds
Seamless import order processing, customer deliveries, and inventory replenishment for global clients.
Domain
Chemicals, Supply Chain, Logistics
Required skills
Order-to-Cash management, Supply chain operations, Logistics coordination, SAP proficiency, Regulatory compliance documentation, Inventory management, Customs broker coordination
Preferred skills
Experience with plant/warehouse systems, MS Dynamics, CRM tools, Emergency response coordination
Responsibilities
Manage Order-to-Cash processes for import, export, and domestic orders; Monitor shipment dates and inventory levels; Resolve supply/demand and delivery issues; Coordinate with customs brokers and logistics partners; Ensure regulatory compliance for documentation; Manage customer deliveries and pricing accuracy.
Seniority
Senior, hands-on IC