Business Systems Analyst – Order to Cash (OTC)
Core
Functional expert in SAP S/4HANA SD/OTC responsible for analyzing, designing, and deploying optimized solutions for Order-to-Cash processes including Customer Master, Order Management, Pricing, Billing, Shipping, and Invoicing.
Role type
Senior Business Systems Analyst (SAP S/4HANA SD/OTC)
Builds
Integrated, automated solutions for Supply Chain functions and Order-to-Cash processes
Domain
Supply Chain / Order-to-Cash / SAP S/4HANA
Required skills
SAP S/4HANA SD/OTC functional knowledge, Order-to-Cash process expertise, business process modeling, SDLC/Agile methodologies, cost-benefit analysis, production support, user training
Preferred skills
Advanced intercompany Sales processes, Rebate and Settlement management, Available-to-Promise (ATP/aATP), SAP IDoc-based integrations, API integration methodologies, enhancement & production management
Technologies
SAP S/4HANA, SAP BTP, IDoc, APIs
Responsibilities
Collaborate with stakeholders to gather requirements and deliver SAP S/4HANA SD/OTC implementations; Identify opportunities for productivity and efficiency in Order-to-Cash processes; Maintain SAP BTP integrations and oversee 3rd party offshore/vendor support teams; Document and diagram existing system and business processes; Translate functional business requirements into technical requirements; Perform cost-benefit and ROI analyses for proposed enhancements; Coordinate use case tests, end-user reviews, and post-implementation support; Provide production support, RCA, and application incident research; Prioritize break/fix and enhancement requests with product managers and business leads.
Seniority
Senior, hands-on IC
