FNB Community Advisor DHA
Core
Deliver exceptional customer experience by proactively understanding needs, providing tailored financial solutions, and directing customers to suitable service channels including eChannels and self-service.
Role type
Customer Advisor (Financial Services)
Builds
Customer relationships and sales results through contextual financial solutions
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Customer relationship building, communication, process compliance, sales, data analysis, channel optimization
Preferred skills
Digital solution guidance, portfolio growth support, time management, problem solving
Responsibilities
Build and maintain strong client relationships, educate customers on banking platforms, analyze customer data to recommend solutions, achieve sales targets, ensure compliance with business guidelines, maximize channel optimization opportunities
Seniority
Junior to Mid-level, hands-on IC