Supervisor de Servicio Técnico y Postventa
Core
Supervise and lead the Technical Service team in on-site evaluation, diagnosis, assembly, repair, maintenance, and assistance for water pumping equipment, ensuring quality, safety, and environmental standards.
Role type
Senior Technical Service Supervisor (Water/Pumping Systems)
Builds
Repaired and maintained pumping systems and components for public utilities, industrial, residential, and commercial sectors.
Domain
Water technology / Industrial maintenance
Required skills
Pumping systems and hydraulics, Advanced mechanical diagnosis (centrifugal pumps), Component recovery (welding, machining, balancing, NDT), Electrical and mechanical systems, Lean Six Sigma, Root cause analysis (RCA), ISO and Integrated Management Systems, Inventory control, Technical reporting and budgeting
Preferred skills
Technical English (intermediate), Leadership and team development, Customer orientation, Problem-solving, Coordination of multiple activities
Technologies
Welding equipment, Machining tools, NDT equipment, Hydraulic testing tools, ERP/Inventory systems
Responsibilities
Lead and supervise the Technical Service team, Manage technical resources and tools, Oversee technical reports and repair budgets, Ensure quality and delivery times for repairs (in-house and external), Verify application of safety procedures and SGI requirements, Provide technical support for installation and commissioning of pumping equipment, Coordinate training plans, Support Warehouse and Sales with technical advice and inventory control, Manage warranty claims using RCA, Participate in KPI management and corrective actions
Seniority
Senior, hands-on IC with team leadership