Director - Digital Operations, Manufacturing Execution
Core
Lead digital operations and platform stewardship for Manufacturing Execution Systems (MES) to ensure uptime, service continuity, and operational stability across the enterprise.
Role type
Director, Digital Operations (Manufacturing)
Builds
Manufacturing Execution platforms (PlantApps, PFMD, Bluestreak) and the broader digital manufacturing ecosystem.
Domain
Manufacturing / Industrial IoT / Digital Operations
Required skills
Digital operations leadership, Manufacturing Execution Systems (MES) experience, Service management (ITIL), Cross-functional team leadership, Operating model design, Incident and problem management, Release readiness, Compliance and cybersecurity governance, Root cause analysis, Strategic planning
Preferred skills
Experience in complex enterprise environments, Matrixed global organization leadership, Coaching and team development, Stakeholder alignment, Continuous improvement methodologies
Technologies
PlantApps, PFMD, Bluestreak, MES platforms
Responsibilities
Lead the digital operations function for Manufacturing Execution; Establish and manage support models and service governance; Drive uptime and operational stability; Partner with product, architecture, and operations teams; Govern service delivery through KPIs and escalation paths; Lead root cause analysis and continuous improvement; Ensure operational readiness for releases and migrations; Prioritize investment and service risks; Drive adherence to compliance and cybersecurity requirements; Build a culture of accountability and continuous improvement.
Seniority
Director, Strategic Leadership
