Assistant Manager, CS & Operations
Core
Manage supply chain processes, logistics planning, forecasting, and vendor relationships to ensure efficient product movement and customer service.
Role type
Assistant Manager, Supply Chain & Operations
Builds
Logistics plans, distribution strategies, vendor partnerships, and customer service workflows
Domain
Manufacturing / Orthodontic Products / Supply Chain
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Logistics planning, forecasting, vendor relationship management, import/export compliance, customer complaint resolution, cross-functional collaboration, task prioritization, problem solving
Preferred skills
Microsoft Office Suite proficiency, knowledge of orthodontic industry, ability to balance customer and organizational needs
Responsibilities
Develop and foster internal and external customer relationships; Ensure efficient completion of customer transaction requests; Resolve customer inquiries and complaints; Maintain support email inbox; Address product and service complaints
Seniority
Manager, hands-on IC