Medical Director of Podiatry
Core
Clinical and product expert for ModMed's Podiatry platform, shaping products, strengthening customer relationships, and supporting specialty growth.
Role type
Senior IC Medical Director (Podiatry)
Builds
AI-enabled, specialty-specific cloud platform for podiatry practices
Domain
Healthcare Technology / Podiatry
Deliverable
product features
Required skills
Podiatry clinical expertise, private practice experience, product validation, customer retention, sales support, public speaking, clinical escalation, go-live support, community monitoring
Preferred skills
Early adopter interest in PM, Patient Engagement, RCM, AI, Klara
Technologies
ModMed platform (PM, Patient Engagement, RCM, AI, Klara)
Responsibilities
Develop deep knowledge of ModMed's platform and Podiatry workflows; Gather user feedback and partner with Product teams to validate workflows, concepts, and enhancements; Support customer retention through proactive outreach, Annual Business Reviews, and engagement with at-risk accounts; Lead speaker for annual user group conference and Client Advisory Board meetings; Support Sales organization with introductions, demonstrations, and tradeshows; Partner with Marketing for speaking engagements, webinars, and educational content; Serve as clinical escalation resource for Customer Success and Support teams; Create training videos for client onboarding; Monitor customer communities and social media for product sentiment and retention risks
Seniority
Senior, hands-on IC