Senior Field Service Technician
Core
Deliver high-quality mechanical and electrical service support via phone, in-shop, and at field locations, including troubleshooting, repairs, and operational logistics.
Role type
Senior Field Service Technician (Service Center Specialist)
Builds
Water technology equipment and systems for public utilities, industrial, residential, and commercial sectors
Domain
Water technology / Industrial maintenance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Mechanical and electrical troubleshooting, circuit testing, ERP/CRM system usage, scheduling and logistics coordination, contract and billing administration, safety compliance
Preferred skills
Light construction experience, Microsoft Suite proficiency
Technologies
MS Field Service, MS CRM, Microsoft Office Suite
Responsibilities
Troubleshoot and repair equipment by phone, in shop, and at customer sites; Schedule technicians, deliveries, and equipment; Process customer requests including rental quotes and contract renewals; Coordinate freight and delivery arrangements; Support field technicians with work orders and parts retrieval; Maintain safety credentials and training for onsite technicians; Compile operational metrics and reports
Seniority
Mid-level, hands-on IC