Gift/Merchandise Team Lead
Core
Lead the Gift/Merchandise team to ensure a clean, friendly, and in-stock experience for customers.
Role type
Store Team Lead (Retail)
Builds
In-store merchandise availability and customer service experience
Domain
Retail / Convenience Store
Deliverable
product features
Required skills
POS device operation, shift report reconciliation, customer issue resolution, team assignment and inspection, safety regulation enforcement, attendance management, physical labor (lifting, bending, prolonged standing)
Preferred skills
Retail experience, management experience
Responsibilities
Manage store personnel, protect quality standards, promote customer service, reconcile shift reports, resolve customer issues, communicate with Store General Manager, implement safety rules, work rotating shifts including weekends and holidays
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