Manager LCoE Training Operations
Core
Leads development and deployment of Learning Center of Excellence (LCoE) supported Learning projects, defining efficient processes and solutions using learning technology and GxP knowledge.
Role type
Manager, Training Operations
Builds
LCoE projects, training materials, Academy pages, Onboarding guides, and automated solutions in O365.
Domain
Pharma / Learning Operations / GxP
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Learning Technology, O365, Power Apps, Sharepoint, LMS, Project Management, Process Improvement, Automation, AI application, Stakeholder Management
Preferred skills
Pharma industry experience, Advanced degree
Technologies
O365, Power Apps, Sharepoint, Copilot, Claude
Responsibilities
Lead Training Business Partners and designers to develop project scope and timelines; Partner and advise on project requirements and specifications; Track, analyze, and optimize project timelines and status; Lead Project meetings to identify risks and drive resource decisions; Design and implement content maintenance plans for LCoE assets; Partner with C3 team to refine collaboration and streamline deployment processes; Drive process improvements and document implementation; Identify opportunities for automation and AI in Learning Operations; Ensure process improvements are scalable to Enterprise level.
Seniority
Manager, hands-on leadership