Psychiatric Admissions Representative - One Call Center - Rotating
Core
Facilitate inpatient psychiatric admissions for pediatric and adult patients by coordinating intake, referrals, and clinical screening decisions.
Role type
Entry-level admissions coordinator (psychiatric)
Builds
Inpatient psychiatric bed placements for VCU Health System patients
Domain
Healthcare / Mental Health
Deliverable
client delivery
Required skills
Clinical criteria application, insurance authorization, electronic health record navigation, patient flow management, documentation, liaison coordination
Preferred skills
Mental health experience, Epic EHR proficiency, healthcare administration degree
Technologies
Epic, Microsoft Windows
Responsibilities
Make admission decisions based on referral data and clinical criteria; Handle insurance pre-certification and communicate clinical info to providers; Maintain bed status and patient flow; Complete admission documentation and case notes; Serve as liaison between internal/external referral sources; Assist with schedule coverage and special projects.
Seniority
Entry-level, hands-on IC
