Disponent (w/m/d) Customer Service High-Tech Transporte Erfurt
Core
Managing high-tech customer orders and organizing national and European transport logistics.
Role type
Logistics dispatcher / Customer Service Manager
Builds
National and European high-tech transport operations
Domain
Logistics / High-Tech Transportation
Required skills
Order management, Customer communication (English), Proposal creation, Performance reporting, Process monitoring, Driver coordination
Preferred skills
French, Spanish, MS Office
Responsibilities
Handle customer inquiries and escalations, Manage customer orders independently, Organize national and European high-tech transports, Create individual offers and performance reports, Act as interface between internal teams, external customers, and transport partners, Monitor processes and suggest quality improvements, Support operational integration of new customers and partners, Accompany professional drivers