Specialty Pharmacy Technician
Core
Assist specialty pharmacists with medication preparation, compounding, dispensing, patient enrollment, and claims processing in a call center environment.
Role type
Specialty Pharmacy Technician (Call Center)
Builds
Medication delivery setup and patient enrollment for limited distribution drugs
Domain
Healthcare / Specialty Pharmacy
Required skills
Pharmacy Technician licensure, active certification, patient enrollment, claims processing, non-sterile/sterile/hazardous drug compounding, mathematical calculations
Preferred skills
Third-party claims adjudication, business/healthcare degree, analytical ability
Technologies
Electronic medical record, Specialty Pharmacy software platform
Responsibilities
Enroll patients in specialty pharmacy services; communicate with patients over the phone regarding billing and adherence; prepare, dispense, and compound medications under supervision; assist with accreditation and licensure records; collaborate with pharmacists and fulfillment teams.
Seniority
Entry-level to Mid-level, hands-on IC