Urgent Care Front Office Rep
Core
Front Office Representative acting as a Medical Assistant to assist clinicians with patient intake, vitals, minor procedures, and care coordination.
Role type
Medical Assistant (Front Office)
Builds
Patient care workflow and clinical support
Domain
Healthcare / Urgent Care
Required skills
phlebotomy, vital signs measurement, EKG administration, ear irrigation, patient triage, medical documentation, medication administration, infection control, supply management, EMR navigation
Preferred skills
insurance operations knowledge, managed care operations, scheduling software proficiency
Responsibilities
Take and record vital signs and symptoms; assist providers with exams and minor procedures; coordinate patient care including referrals and authorizations; maintain medical records and billing documentation; clean and disinfect equipment and exam rooms; order and stock supplies.
Seniority
Entry-level, certified professional