Manager, Security Operations
Core
Managing regional operational and physical security programs, supervising investigators for sales/fraud/criminal investigations, and implementing threat mitigation strategies.
Role type
Manager, Security Operations (Physical Security & Investigations)
Builds
Security programs, investigative plans, and physical security assessments for Heartland Region locations.
Domain
Corporate Security / Physical Security / Investigations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Security operations management, investigative program supervision, policy development, contract guard force management, risk assessment, resource administration, law enforcement liaison, root cause analysis, strategic business planning integration
Preferred skills
Wicklander-Zulawski/Reid/LSI interrogation certification, Risk/Security Management Association accreditation, CPP/CFE/CFI/PCI certification, telecommunications industry experience, CPTED principles knowledge
Technologies
Physical security systems, all-source intelligence tools, all-hazards data platforms
Responsibilities
Manage day-to-day security operations and physical security programs; Supervise regional investigators conducting sales, fraud, and criminal investigations; Develop and implement security policies, procedures, and post orders; Oversee contract guard operations and site supervisors; Plan and administer security resources including funding and equipment; Integrate intelligence and risk assessments to secure facilities; Conduct physical security assessments, audits, and root cause analysis; Provide situational awareness briefings to leadership; Serve as subject matter expert consultant to senior leadership.
Seniority
Manager, hands-on leadership & strategy
