Engineering Manager - Consumer Intelligence & Engagement
Core
Lead a software engineering team building product discovery experiences (search, browse, merchandising, recommendations) and scalable services for consumer engagement across digital channels.
Role type
Senior Engineering Manager (Consumer Intelligence & Engagement)
Builds
Product discovery experiences, scalable services for content discovery, and consumer engagement capabilities
Domain
Retail / E-commerce / Consumer Digital
Deliverable
product features
Required skills
Software architecture, agile delivery, team leadership, roadmap execution, stakeholder engagement, CI/CD, automated testing, data-driven decision making, search/recommendation systems
Preferred skills
Consumer behavioral data, experimentation platforms, AI-assisted engineering, LLMs, coding agents, global DTC/retail experience
Technologies
Jira, Confluence, Search technologies, Recommendation engines, Personalization platforms
Responsibilities
Lead and develop software engineers building product discovery experiences; Enable delivery of scalable services; Drive continuous improvement of search and recommendation experiences; Partner with Product and Merchandising teams to improve findability and conversion; Own sprint execution, delivery planning, and risk management; Coach engineers through feedback and career development; Establish engineering metrics to improve productivity; Drive adoption of AI-assisted engineering practices; Manage delivery partners and vendors
Seniority
Senior, hands-on IC with people leadership
